Fortress North West

Frequently Asked Questions
 
   



Will the PVCu discolour?
     
         
    How secure are the window locks?      
         
    How secure are the door locks?      
           
    How good is your guarantee?      
           
    Is your guarantee backed by an insurance scheme?      
           
    Are you Fensa registered?      
           
    How do I know that you are as good as you say you are?      
           
    I do not wish to have a pressure Salesman call to see me.      
           
    Will the PVCu discolour?      
           
    - No, it contains a UV filter to eliminate the harmful rays of the sun.      
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    How secure are the window locks?      
           
    They are extremely secure as they have a shoot bolt locking system which complies with the PVCu security tests BS.PAS24      
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    How secure are the door locks?      
           
    We have 3 ranges of doors, all of which have hook locking systems and comply with the PVCu locking system tests BS.PAS24      
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    How good is your guarantee?      
           
    Our 10-year guarantee is comprehensive and we take it very seriously, if you have a problem with your installation we will deal with it promptly and efficiently.      
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    Is your guarantee backed by an insurance scheme?      
           
    Yes. Our guarantee is covered by (IPWFI) which means that if the worst happened and Fortress NW cease trading you still have access to this insurance for the remaining period of your 10-year guarantee.   IPWFI  
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    Are you Fensa registered?      
           
    Yes, we are FENSA registered: Reg No. 24032.   FENSA  
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    How do I know that you are as good as you say you are?      
           
    When we call out to see you, we will show you a portfolio full of testimonials from happy customers who are eager to extol our virtues.      
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    I do not wish to have a pressure Salesman call to see me.      
           
    Rest assured when our design consultant, Roy, calls to see you, you will be pleasantly surprised at the courteous way you will be treated.      
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